Returns & Exchanges
At Leon's, we want you to be completely satisfied with your home furnishings, which is why we offer a comprehensive return policy for items that don't meet your expectations. If you are not happy with your purchase, you can initiate a return or exchange within 30 days of delivery for a full refund or store credit.
Initiate Your Request
Contact our customer service team or visit the 'My Orders' section on our website to select the items you wish to return and provide a reason for the request.
Prepare for Pickup or Drop-off
Ensure the furniture or decor is in its original condition and packaging; for large items, we will schedule a convenient professional pickup time from your residence.
Inspection and Verification
Once the items reach our warehouse, our quality control team will inspect them to ensure they meet our return standards and are free from damage.
Receive Your Refund
After approval, your refund will be processed back to your original payment method, or a store credit will be issued, typically appearing within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing